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December 14, 2007

Day 6 - FareCompare’s Grumpy Santa Rants About Plane/Train SNAFU

Filed under: Airport, Boston, Cancellations, Rant, Train — mike @ 3:15 pm
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“The plane landed? Are you serious? The plane flipping landed? Arghhh. Here’s the story:

We knew when we would be racing the weather when we woke up on Day 6—I think that was Wednesday or Thursday—the days of the week mean nothing to me now (Editor’s note: it was Thurs). It was cold, and the weather channel was all about ice and snow.

Okay, we made it to JFK, then Logan, and then the snow came.

Snow like I haven’t seen in many, many years. Meanwhile, we had flights canceled on us. So be it. All we knew was, we had to get to NYC; we had video shoots planned and we had a FedEX shipment with clothes and coats coming! Would we get there??!!

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December 13, 2007

FareCompare’s Grumpy Santa is Grounded–Hello, Amtrak!

Filed under: Airport, Cancellations, Problem, Train — mike @ 5:37 pm
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Here’s the latest: Grumpy Santa is stuck in blizzardy Boston, but he needs to get to New York City (we hope to show our hero frolicking in Times Square).

UPDATE FROM GRUMPY SANTA: “Watch out for the video of the snowstorm. It should be up today or tomorrow. Also, pay attention and try to see if you catch the moment when our fearless director gets hit by an errant snowball.”

Anyway, he’s got his orders: Onward to Amtrak! Unfortunately, all the “good” trains (the express ones) are full so Santa’s stuck with a local. It’ll take him more than 4-hours to get to Penn Station. Meantime, some bad news…

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FareCompare Santa Unboarding His BOS-LGA Flight Possible Airport Closures

Filed under: Cancellations, Glitch, Logistics, On The Move — Rick Seaney @ 1:32 pm
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Just off the phone with Santa and they are bailing off their regional Jet in Boston (boarded 30 min ago). Per Plan “C” they are heading to the Boston South Amtrak station to see if they can hitch a ride to New York Penn Station.

I really want Grumpy to do some stuff in Times Square — so lets see if we can get him to Manhattan for the night.

Santa says the pilot was warning of airport closures in Boston and New York — so I told them to jump off and find a cab while they still can to the train station — the amazing race to Manhattan starts now…

Continental Segment from Boston to Newark Cancelled - Phone Number Busy

Filed under: Behind The Scenes, Boston, Cancellations, Newark — Rick Seaney @ 10:26 am
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Our FareCompare Santa is on his way to Boston, but his flight from Boston to Newark has been canceled along with Newark to Charleston, South Carolina.

Continental who in the blink of a credit card button press extracted “it’s” cash is graciously noting on their website:

Continental is providing the option to re-schedule or re-route your travel ONCE, without penalty, if you are ticketed to/from one of the cities listed below.*

New York/Newark, NJ (EWR - Liberty)

Other airports: Albany, NY (ALB); Bangor, ME (BGR); Boston, MA (BOS); Burlington, VT (BTV); Hartford, CT (BDL); Buffalo, NY (BUF); Manchester, NH (MHT); New York, NY (JFK); New York, NY (LGA - LaGuardia); Providence, RI (PVD); Rochester, NY (ROC); Syracuse, NY (SYR)

Ok, everyone — lets grab our Continental Contract of Carriage and see what we do next …

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